Refund Policy

Your happiness is our most important priority. If after 90 days of working with any one of our elixirs you are not happy with it, send the empty bottles back for a full refund of your order, minus shipping, and handling.

 

To initiate a refund for your order or if your order arrives damaged, contact us via our Customer Service Email: support@nowalchemy.com to notify us of the problem. We will request that you send us back the item and we will refund you the shipping charges. We will send you a replacement once we receive the damaged item back to us.

 

All returns must have the original receipt or invoice.

All product return shipments must include all original internal packing materials, boxes, and containers.

All returns must be made by the original purchaser.

If you wish to Change, Cancel or Return your order, there will be an 18% additional restocking fee on the total of your order. If you wish to return your order you must pay the shipping and return charges.

Refunds will be made via the original form of payment.

There are no cash refunds.

 

Thank you for being here!